Analytics
View key metrics and trends through comprehensive recovery and transaction reports to optimize payment recovery and monitor system activity
Recovery reports provide insights into the effectiveness of the dunning process, showcasing metrics like the overall recovery rate, number of retries, total sessions, and revenue recovered. These reports help you track the performance of your payment recovery strategies and identify areas for improvement by analyzing recovery attempts and success rates.
| Report Name | Description |
|---|---|
| Recovery Rate % | Percentage of sessions successfully recovered, with options to include or exclude active recovery sessions. |
| Received | Total number and monetary value of declined payments received for recovery. |
| In Recovery | Number of payments currently undergoing recovery and their total monetary value. |
| Recovered | Number of successfully recovered payments and total revenue recovered. |
| Unique Declines | Number of unique declined payments over time. |
| Amount Received vs Recovered Revenue | Compares payment amounts received for recovery with recovered revenue over time, including outcome breakdowns. |
| Recovery by Status | Percentage of sessions that were recovered or unrecovered. |
| Recovery by Outcome | Percentage of sessions by outcome: Declined, Approved, Canceled, Resolved, and Deferred. |
| Average Order Value (AOV) | Average payment value over time. |
| Recovery Rate: Approved vs Resolved | Compares Approved and Resolved recovery rates over time. |
| Avg. Days to Successful Recovery | Average number of calendar days from decline to successful recovery. |
| Avg. Attempts to Successful Recovery | Average number of retry attempts before successful recovery. |
Updated 19 days ago
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