Analytics

Recovery reports provide insights into the effectiveness of the dunning process, showcasing metrics like the overall recovery rate, number of retries, total sessions, and revenue recovered. These reports help you track the performance of your payment recovery strategies and identify areas for improvement by analyzing recovery attempts and success rates.

Report Name	Type	Description
Number of Retries	Line Chart	Visualizes the trend of API calls over time, helping you track system usage and detect spikes or irregularities in activity.
Dunning Completed	Line Chart	Compare the number of completed versus recovered sessions over time. It provides a clear view of how many sessions were fully completed and how many resulted in successful recovery.
Overall % Recovery Rate	% Number	Displays the percentage of sessions successfully recovered, including both open and completed sessions. This helps measure the overall success rate of the recovery process.
Total Sessions	Number	Represents the total number of failed payments submitted for recovery, including both open and closed sessions.
API Calls Billable	Number	Displays the total number of billable API calls, providing insights into usage that incurs charges.
Completed % Recovery Rate	% Number	Shows the percentage of sessions successfully recovered out of those that have finished the recovery process, giving a focused view on session completion success
Completed Recovery	Number	Total number of sessions that have successfully gone through the recovery process.
Recovered	Number	Displays the number of sessions where the payment was successfully recovered.
Unrecovered	Number	Shows the total number of sessions that failed to recover, helping you understand unsuccessful recovery attempts.
Total Revenue Recovered	$ Amount	Displays the total amount of revenue successfully recovered from all completed recovery sessions, providing insights into financial recovery performance.
In Recovery	Number	Shows details for sessions currently in the dunning cycle (within the last 30 days), including session status and steps taken to attempt recovery.
Revenue In Recovery	$ Amount	Displays the current total revenue recovered in ongoing sessions. Helps you keep track of potential future recovered revenue.
Average Attempts to Successful Recovery	Number	Shows the average number of retry attempts needed to successfully recover a payment, helping you assess how many retries are typically needed to recover payments.
Average Days to Successful Recovery	Number	Displays the average number of days it takes to successfully recover a payment, providing insights into how long the recovery process usually takes.

Transaction reports offer a detailed view of your platform’s transaction activity, from the number of transactions to their total value over time. By visualizing transaction volume and listing transaction details, these reports help you monitor financial performance, identify trends, and ensure smooth payment processing across all connected gateways.

Report Name	Type	Description
Transaction Volume (# of Transactions)	Line Chart	Tracks the number of transactions processed over time, providing insights into trends in transaction activity.
Transaction Volume ($ Amount)	Line Chart	Tracks the total dollar amount of transactions processed over time, offering a financial view of transaction trends.